The Neuron's Privacy Policy
Welcome to our Privacy Policy
Last updated: September 15, 2020
Your privacy is critically important to us. The Neuron is located at:
9450 SW Gemini Dr, PMB 29549, Beaverton, Oregon 97008-7105 US Phone Number: +1 (323) 524-2158
Purpose Of Policy
The Neuron is committed to protecting your privacy as you use our service! We created this Privacy Policy (“Policy”) to give you confidence as you visit and use the Website and the Platform.
Information we collect and how we use it
Required Information You Voluntarily Provide Us. You are not required to provide us with any Personal Data in order to browse the Website. However, to access the Platform, you will be required to create an Account, which will require you to provide us with certain Personal Data. To create an Account, you will need to provide The Neuron with your first and last name, company name, and your e-mail address. If you access the Platform pursuant to the Services Agreement, The Neuron may set up an Account on your behalf. Additionally, The Neuron may also ask for additional Personal Data, including your company’s address, your phone number, and your company’s registration number.
Personal Data We Collect from Marketing Recipients.
In addition to the Personal Data we collect from users of the Platform, we collect Personal Data from Marketing Recipients who are interested in learning more about our products and services. Such Personal Data consists of basic contact information such as the Marketing Recipient’s first and last name, email address, company name, and phone number. This Personal Data is collected by us when Marketing Recipients sign up for commercial emails from us via the Website. For Marketing Recipients who have not otherwise accessed the Platform using Accounts, we only use your Personal Data to send marketing and promotional communications relating to the Service, including updates on our products and services. If you receive a commercial email from us, you may unsubscribe at any time by following the instructions contained within the email.Optional Information You Voluntarily Provide Us.
In addition to the required information that you provide to The Neuron by accessing the Platform using your Account, there are various pieces of information you can, or may in the future be able to or choose to provide through the Service, including through integrations with third party goods and services. We also may collect and store communications that occur through the Service between you and The Neuron, and communications that occur through the Service between users. These communications may contain your Personal Data. The various categories of information in this subsection is, or may be, considered Personal Data, and is used for the purpose of providing you with the Service’s functionality.Cookies, Pixels, and other Tracking Technology.
Cookies and pixels are features of your web browser that allows websites to transfer bits of information to your computer for record-keeping purposes. A cookie or pixel stored on your computer can be used to “remember” things like your password, your preferences, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration. After you have created an Account, we use cookies to remember you as a user of the Service and to streamline the functionality of the Service. Cookies set by us are called “first party cookies”. Cookies set by other parties are called “third party cookies”. The Neuron uses first party cookies that are only used to track your activity on the Service, and not on third party sites or services.In addition, The Neuron uses the following cookies and tracking technologies:
Other Anonymous Data We Collect.
When you use and visit the Service, we may also use third-party services, such as Google Analytics Stripe, and Hyperpay, all of which use cookies to collect generic, anonymous information that does not identify you (see above for more information). We use this information to better understand how users interact with the Service and to improve your user experience while using the Service.Do Not Track Signals.
We do not track you or collect your information across third party websites or online services. Thus, we do not receive Do-Not-Track signals, or other similar signals. To the extent that we do receive any such signals, we will not comply with them as it is not an aspect of the functionality of our Service.How we share your information
We do not sell or share your personally identifiable information with advertisers. We also do not share your personally identifiable information with other third parties except to the extent that it is in furtherance of the Service, or when you choose to do so (as described below).
Our Personnel And Vendors.
To be able to effectively provide you with the Service, and to improve the functionality of the Service, we may disclose your information to our employees, contractors, agents, vendors, and other similar persons or entities, to the extent that such persons or entities have a need to know such information in furtherance of the Service. Our third-party vendors (“Third-Party Vendors”) provide us with various types of services, including without limitation, hosting services and marketing software services. We may share your Personal Data with our Third-Party Vendors.Third Party Payment Services.
We may share your personal information with our Third-Party Payment Processor to allow you to purchase Products through the Service. However, as described above, we do not collect or store any credit card or any of your personal financial information. All such personal financial information, including credit card numbers, will be collected and stored by our Third-Party Payment Processor (currently, Stripe). All purchases made through the Service are subject to the applicable Third-Party Payment Processor’s privacy policy, and by placing an order through the Service, you agree to be bound by such policies.Sale of Company or Assets.
In the event that we sell all or substantially all of our company or its assets, including the user information collected through our Service, we may transfer your information, upon reasonable notice to you, to the acquiring company.Other Third Parties.
In addition to our practices described above, we may share your information if we have a good-faith belief that such action is necessary to ➀ Comply with the law (see the section below on “Government Requests”), ➁ Protect and defend the rights or property of The Neuron, or ➂ Prevent an emergency involving danger of death or serious physical injury to any person. We will only share your Personal Data for the foregoing reasons to the extent permitted by GDPR, the SCCs (as defined below), or other applicable law.Storing your information
Storage and Retention Of Your Information.
We will store your Personal Data for as long as it is needed to provide the Service, however, we may not know if you have stopped using the Service so we encourage you to contact us at the email listed below if you are no longer using the Service. However, if required by applicable law, we may retain your Personal Data for such period as may be required by such law. To continue to provide an effective service, we may store non-Personal Data perpetually and may anonymize and aggregate any Personal Data and store that anonymized information perpetually, and otherwise use and disclose such de-identified, anonymized and aggregated information subject to restrictions under applicable law and regulations. Additionally, as described in this Policy, we use third parties to provide the Service and do not have full control over their practices related to storage and retention of your Personal Data. However, we will work with such third parties to delete or modify your Personal Data to the extent required by GDPR, the SCCs, or other applicable law. If you would like to review your information that we have access to, or request deletion of any information, you may contact us via email at the email listed below.Security.
We use reasonable efforts to secure your information and to attempt to prevent the loss, misuse, and alteration of the information that we obtain from you. For example, we will require our personnel to sign confidentiality agreements that extend to your personal information; we train our personnel on privacy issues; we will have personnel to monitor privacy issues; we restrict access to your personal information to individuals within and outside of The Neuron who need access to such information to provide the Service; and we use encryption technology to secure data at rest and in transmission. In addition, we rely on the technical safeguards provided by the third-party vendors we use to host, store, and process your information. However, you acknowledge and agree that loss, misuse, and alteration may occur despite our efforts to protect your information. We are not responsible to our users or to any third party due to any such loss, misuse, or alteration,except to the extent required by GDPR, the SCCs, or other applicable law.EUROPEAN USERS
You can change some of your Personal Data through the account settings provided on the Service. In addition, if you wish to access, receive a copy of, change or delete the Personal Data we hold about you, you may contact us as described at the end of this Policy.
The legal grounds for our processing of your Personal Data are:Government requests
From time to time, we may receive requests from government agencies to obtain information about our users. In handling such government requests, we greatly value the privacy of your information.
Third party services and practices are beyond our control
Our Service may utilize numerous third party services as part of the functionality of the Service, such as hosting services, analytics providers, communications services, and other vendors; and we may share your information with third parties to the extent explained in this Policy.
Changes to this policy
The Neuron reserves the right to change this Policy from time to time, with reasonable notice to you.
Changes to this policy
The Neuron reserves the right to change this Policy from time to time, with reasonable notice to you, except to the extent required by GDPR, the SCCs, or other applicable law.
Please reach out to us with any questions or feedback
If you have any questions about this Policy or our Service, please feel free to contact us by email at hello@theneuron.com.
DATA PROTECTION OFFICER
Finally, we have appointed a Data Protection Officer (“DPO”). Our DPO can be contacted directly by
email at hello@theneuron.com or by mail at:
The Neuron Holdings Inc.
ATTN: Data Protection Officer
9450 SW Gemini Dr., PMB 29549
Beaverton, Oregon 97008-7105